Q1: What are your main products and key manufacturing advantages?
Our main products include Aluminium doors & windows, Aluminium louvres, Aluminium handrails, Sensor doors, and Spring doors. Our main advantages include meeting Australian and USA standards, over 15 years of manufacturing experience, 100% export focus, and top quality offered at highly reasonable prices across 3 tailored system lines.
Q2: What sizes, standard colors, and order minimums (MOQ) do you offer?
Our products are customized to your specific sizes, designs, and colors. Standard powder coating frame finishes include Frost Black and Silver Grey. The standard MOQ is USD 30,000 per order (orders below USD 30K incur an additional color adjustment and packaging fee of USD 800).
Q3: Are your products compliant with Australian standards?
Yes. Our products meet AS2047 standards, glass complies with AS2208, hardware options are sourced locally in Australia, and our manufacturing facilities are fully Australian Standard certified. We supply over 300 containers per year for Australian commercial and residential projects.
Q4: What is your factory capacity, lead time, and payment terms?
With 2 factories spanning over 200 staff, our annual production capacity is 200,000 square meters for doors and windows. Delivery time is 38-45 days after deposit and shop drawing confirmation. Payment terms require a 30%-40% deposit, with the remaining balance paid prior to shipment following your inspection.
Q5: Do windows arrive fully assembled or with glass installed?
Yes, our windows and doors come complete with the glass, frame, sash, and hardware pre-installed. You only need to directly install the unit into your wall opening onsite.
Q6: What warranty program is provided for your products?
We provide a 10-year quality warranty covering non-fading and non-peeling frames, properly working hardware (including 10 years warranty for German hardware), and functional accessories under correct operation. Replacement parts for quality issues are dispatched via international courier immediately from stock or within 10-15 days if material reordering is required.